Booking times are offered at 45 minute intervals. Families are allowed up to 20 minutes for the service. The chapel has comfortable seating for up to 70 people. Families can choose a variety of music and media options from the Obitus website. There is an organ provided on site for families to arrange their own organist. There is car parking on site, this is located by the Moor Lane entrance. On exiting the chapel there is a covered walkway for families to leave flowers. Flowers will be left on display for seven days with removal on the morning of the eighth day, the day of the funeral service is considered the first day. The Book of Remembrance is available at Rowley Regis Crematorium and Sandwell Valley Crematorium. You can choose your own inscription which is then hand painted into the book of remembrance on your chosen date. There is an individual book room located at both crematoria along with an electronic book.  Alternatively, you can view the Book of Remembrance online